24/7 STAFFED WEB CHAT

24/7 STAFFED WEB CHAT 

At Web Marketing for Dentists, we proudly support our dentists and the vital services you offer to your patients. You have the power to qualitatively and quantitatively improve the lives of your patients, and we want to partner with you in your important work by helping your practice grow and thrive. 

One of the effective tools that we use to attain that vision is the live 24/7 Staffed Web Chat. While direct phone contact between your office staff and potential leads is the best way to get patients into your office, 24/7 Staffed Web Chat actually connects your office staff to leads when phone contact isn’t plausible, such as: 

When your office is closed 

Your office is only open during your regular business hours. While you could hire  around-the-clock phone support staff, the cost is astronomical when compared with 24/7 Staffed Web Chat. 

 

Casual visitors to your website 

People browse the internet to find a dentist, but they often click on a webpage as quickly as they click off of it. 24/7 Staffed Web Chat offers instantaneous engagement and helps develop a connection with patient leads before they leave your site.

 

In spaces not conducive to phone conversations 

While finding a dentist may be a priority, people are so busy and may only have time to find one when they are not able to speak on the phone. While waiting on line, being at home with kids, or at work, a phone conversation may be impossible -- but a web chat can work perfectly. 

So when direct phone contact is not possible, 24/7 Staffed Web Chat is a great tool. Here’s why we love it: 

Proven increase in quality patient leads 

We have already installed 24/7 Staffed Web Chat on many of our dentists’ websites, and we have seen results. In fact, dentists have seen a 20 - 30 percent increase in patient leads in the months following installation, and most importantly, their practices have seen growth in the number of patients and services provided. 

It’s extremely simple 

You couldn’t ask for something simpler. We install the 24/7 Staffed Web Chat on your  website, and the data collected is delivered straight to your inbox. You can actually read the entire transcript of the web chat, including the name, phone number and/or email address of the patient lead. 

Maximum benefit, minimum risk 

You get what you pay for, right? Well you don’t often get that in marketing. You usually pay for a marketing strategy hoping it will work, but you have to pay whether it works or  not. With 24/7 Staffed Web Chat, you pay a very minimal fee for installation, and then you pay only for new dental leads that include contact information (name, phone  number and/or email address). 

 

Makes you look good

Having 24/7 Staffed Web Chat adds to your image as a technologically savvy and  constantly available practice. Patients want to feel that their dentists are up-to-date on  the latest dental technology, and having tech-savvy tools on your website helps  establish that image. Patients also want to feel that their dentists care and are available when they need them to be. With 24/7 Staffed Web Chat, they know they can reach out  any time of the day or night, and that someone from your office will get back
to them. 

Quality information is easy to collect 

While forms are free, they certainly do not deliver the same results. 24/7 Staffed Web  Chat not only increases patient leads more than forms do, it often comes with highly  personalized information that can only be gathered through a chat with a human  representative that can engage your lead. 

How Does 24/7 Staffed Web Chat Work? 

• When someone opens your website, a dialogue box automatically appears in the right-hand corner of the webpage. This initiates instantaneous engagement: [pic of chat box] 
• Visitors to your site are able to immediately interact with a live chat representative and  may begin typing in the chat box: [pic] 
• The chat representatives are trained to answer common questions and most importantly extract contact information for the lead, including name, phone number and/or email  address: [pic] 
• Representatives can “hot connect” the lead to your office during office hours. If that’s  not possible, chat reps explain that your office will get back to them by phone or email: [pic]
• The written contents of the chat are then delivered to your inbox: [pic]
• You are only billed for new patient leads that include contact information (name, phone  number and/or email): [pic]

 

So let's get you started with 24/7 Staffed Web Chat and start getting quality patient leads today.  

[payment options and web chat pop up here so they can either pay right away or connect to someone from web marketing for dentists] 

To search frequently asked questions or ask a new question, click here [link to FAQ] 

Sample FAQ 

-How much is 24/7 Staffed Web Chat going to cost me overall? 

-Is there an easy way to track the number of new patient leads per month? 

-What if some or all of the contact information is missing from the chat? 

-What if I don't get any leads?